Employment Relations FAQs
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find out about:
Introduction
What Is An Employment Relationship Problem?
How Do I Identify The Problem?
When Should I Seek Assistance?
How Do I Contact The Department Of Labour?
When Should A Labour Inspector Get Involved?
When Should A Mediator Get Involved?
What Is The Mediator’s Role?
When Should I Consider A Mediation Meeting?
How Do I Receive Notice Of A Mediation Meeting?
Should I Represent Myself?
Do I Need To Employ An Advisor Or Representative?
How Do I Choose A Representative?
How Should I Prepare For The Mediation Meeting?
What Happens At A Mediation Meeting?
What Happens When Agreement Is Reached?
What Happens If An Agreement Can’t Be Reached?
Is The Mediator Allowed To Decide The Outcome?
When Should I Decide To Settle?
Is Mediation Confidential?
Mediation In Collective Bargaining
Mediation In Essential Industries
Mediation Outside The Department Of Labour
The Employment Relations Authority
Appendix A: Information & Guidance Is Available From The Department Of Labour
Appendix B: Sample Problem-Solving Procedure In An Employment Agreement

using mediation services effectively

 
 

What Is An Employment Relationship Problem?

A problem is anything that harms, or may harm, an employment relationship.

It can include disputes between:

  • employer and employee
  • two or more employees
  • a union and its members
  • unions in the workplace
  • a union and an employer
  • an employer and other employers involved in multi-employer bargaining.

Examples of problems include:

  • unjustified dismissals
  • situations where actions such as warnings or demotions maybe unjustified
  • claims of harassment and discrimination
  • differences over the meaning of employment agreements
  • restructuring and redundancy issues.

The Employment Relations Act requires that:

  • every employment agreement includes a process for dealing with problems
  • the employment agreement is in writing.

A sample process for dealing with problems is in Appendix B.

 

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This page was last updated on: 15-Sep-2009 and is current.


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